Thermocold - Innovative systems for heating and air conditioning

Privacy and cookie policy

POLICY
This page describes the management procedures of the website http://www.thermocold.it in relation to the processing of personal data of its users. This policy is provided pursuant to the European Regulation 679/2016 concerning the protection of individuals with regard to the processing of personal data, as well as the free circulation of such data (hereinafter also the Regulation) for users of services of our website, which are provided via the Internet. The policy is not valid for other websites that may be consulted through our links, regarding which the Data Controller is in no way responsible.

DATA PROCESSING CONTROLLER
The Data Controller of the personal data processed following consultation of our website is Trane Climate Manufacturing S.r.l. (hereinafter Data Controller), with registered office in Via dei Ciclamini, 25 – Modugno (BA).

PLACE AND PURPOSES OF DATA COMMUNICATION
The processing related to the web services of this website take place in Italy, at the aforementioned office of the Company and is carried out by employees and collaborators of the Data Controller. The data deriving from the website may be communicated to the parties that deal with the management of the website, to technological and instrumental partners to which the Data Controller resorts for the provision of the services requested by users, as well as to parties recognized the right to access the data by provisions of law and/or secondary legislation. The personal data provided by users who request the sending of information material (requests for information, replies to queries, etc.) or other communications is used only to perform the service or assistance requested and communicated to third parties only if necessary for said purpose.

TYPES OF DATA PROCESSED
Browsing data
The IT systems and software procedures for operation of this website acquire, during normal operation, some personal data the transmission of which is implicit in the use of Internet communication protocols.
This is information that is not collected to be associated with identified parties concerned, but that by its very nature could, through processing and association with data held by third parties, allow identifying users.
This category of data includes IP addresses or domain names of computers used by users that connect to the website, URI (Uniform Resource Identifier) addresses of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc.) and other parameters regarding the operating system and the user's IT environment.
This data is only used to obtain anonymous statistical information regarding website use and to verify its correct operation and is deleted immediately after processing. The data may be used to ascertain liability in the event of hypothetical computer crimes against the website.
Data provided voluntarily by the user
The optional, explicit and voluntary sending of e-mail to the addresses indicated on this website involves the subsequent acquisition of the sender's address required to reply to information requests, and any other personal data included in the message.
Specific summary information will be progressively indicated or displayed on the web pages dedicated to particular services on request.

COOKIES POLICY
This website uses cookies and similar technologies to ensure the proper functioning of the procedures and to improve user experience of online applications. Cookies are text elements inserted in the hard disk of a computer. Cookies have the function to streamline the analysis of web traffic or to indicate when a specific website is visited and allow web applications to send information to individual users. The following is detailed information on the use of cookies and similar technologies, how they are used by the Data Controller and how to manage them.
The Data Controller uses:
Technical Cookies
These cookies are functional to browsing and guarantee the secure and efficient exploration of the website. The cookies in this category include both persistent cookies and session cookies. In the absence of such cookies, the website or some parts of it may not work properly. Therefore, they are always used, regardless of user preferences. Cookies of this type are always sent from our domain. The duration of these cookies is strictly limited to the work session or they may require more time in order to remember the choices of the visitor. Deactivation of strictly necessary cookies may affect user experience and browsing of the website.
Analytics Cookies
These cookies are used to collect and analyze the traffic and use of a website anonymously. These are third-party cookies collected and managed anonymously to monitor and improve the performance of the host website (performance cookies). These cookies, even without identifying the user, allow, for example, identifying whether the same user returns to connect at different times. They also allow monitoring the system and improving its performance and usability. These cookies can be deactivated without any loss of functionality. (For further information on the Google Cookies Policy, please refer to the link indicated below: http://www.google.com/intl/it_ALL/analytics/learn/privacy.html)
Third-party Cookies related to Social Plugins:
By visiting a website, cookies can be received both from the website visited (proprietary), and from websites managed by other organizations (third-party). Third-party cookies are related to social plugins, for example Facebook and Twitter. These are parts of the page visited generated directly by the aforementioned websites and integrated in the page of the host website. The most common use of social plugins is aimed at sharing content on social networks. The presence of these plugins involves the transmission of cookies to and from all websites managed by third parties. The management of information collected by third parties is regulated by the relevant policy to which reference is made. To ensure greater transparency and convenience, the following are the web addresses of the various policies and procedures to manage cookies.

Facebook Policy: https://www.facebook.com/help/cookies/
Twitter Policy: https://twitter.com/it/privacy
YouTube Policy: http://www.google.it/intl/it/policies/technologies/cookies/

Profiling or Remarketing Cookies:
These cookies are persistent, i.e. fragments of information that remain longer and are placed on the hard disk of the user's computer to remain there until the cookie is deleted. They allow showing ads to users that have already visited the website when they browse the Web. The website uses other persistent third-party cookies for monitoring visits related to the digital activities carried out. Google Remarketing cookies are used.

The user can decide whether or not to accept cookies using the browser settings.

TOTAL OR PARTIAL DEACTIVATION OF COOKIES
The total or partial deactivation of technical cookies can affect the use of the website features reserved for registered users. On the contrary, the usability of public content is also possible by completely deactivating cookies.
Deactivating third-party cookies or profiling cookies does not affect browsing in any way.
The settings can be defined specifically for different websites and web applications. In fact, the best browsers allow defining different settings for proprietary cookies and for third-party cookies.
The following are the procedures to deactivate cookies through some browsers.
Google Chrome
1. Select the icon of the Chrome menu .
2. Select Settings.
3. At the bottom of the page, select Show advanced settings.
4. In the Privacy section, select Content settings.
5. Select Prevent sites from setting data.
6. Select End.
Safari
1. Go to the Safari menu (icon at the top right of the browser) and select Preferences.
2. In the pop-up window that opens, select the Security icon (lock icon).
3. Under Accept cookies, select Never.
Firefox
1. Click on the menu and select Options.
2. Select the Privacy panel.
3. Under History settings: select Use custom settings.
4. To activate cookies, select Accept cookies from websites; to deactivate them, deselect.
Explorer
1. Go to the Explorer menu and click on Settings and then on Advanced Options.
2. Click on the Cookies tab to move the slider up to block all cookies or down to allow them all, and then click OK.

OPTIONAL DATA CONFERMENT
Apart from as specified for browsing data, the user shall be free to spontaneously provide personal data to request the services offered by the company. The non-conferment thereof may result in the impossibility of obtaining the service requested.

PROCESSING METHODS, DATA STORAGE AND LEGAL BASIS
Personal data is processed using manual and automated tools, in compliance with the provisions of the Regulation. The data will be kept only for the time necessary to achieve the purpose for which it was collected, subject to different requirements arising from legal obligations. Subsequently, personal data will be deleted.
The personal data processed will be kept in such a way as to minimize, through the adoption of suitable and preventive security measures, the risks of destruction or loss, even accidental, of the data, unauthorized access or unauthorized processing or not in accordance with the purpose of collection.
The legal basis of personal data processing is the provision of a service or the reply to a request to the party concerned.

RIGHTS OF PARTIES CONCERNED
In relation to the processing of personal data, the party concerned may contact the Data Controller by writing to the e-mail address This email address is being protected from spambots. You need JavaScript enabled to view it., to assert entitled rights as provided for by the Regulation: specifically, you may therefore request information regarding the origin of the data as well as the logic and purposes of processing; to obtain access to personal data and to rectify, cancel, limit or oppose processing thereof; The right to withdraw consent at any time is guaranteed without prejudice to the lawfulness of processing based on the consent provided before revocation. The right to data portability and the right to file a complaint with a control authority are guaranteed.

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