Thermocold - Innovative systems for heating and air conditioning
Support - Main Menu

Open a new support ticket

DO YOU NEED HELP?
To receive information, documentation, technical support on installed units, or to request first start-up, interventions and spare parts, open a new support ticket.

Check your support tickets

DO YOU WANT TO CHECK YOUR SUPPORT TICKETS?
View and manage the list of all your tickets and the responses received from our staff.

Open a new support ticket

DO YOU NEED HELP?
To receive information, documentation, technical support on installed units, or to request first start-up, interventions and spare parts, open a new support ticket.

Check your support tickets

DO YOU WANT TO CHECK YOUR SUPPORT TICKETS?
View and manage the list of all your tickets and the responses received from our staff.

NOTICE: NEW POST-SALES SUPPORT SYSTEM
To access the support requests created before October 9th, 2019, you must use the old system by accessing this link.
From October 9th, 2019 the old system no longer accepts new support tickets, so it is mandatory to use the new one on this page.

Access tickets created before October 9th, 2019